National Software Management (NSM)
Learn business systems and processes end to end
Define user requirements
Design new effective and efficient solutions to meet the business needs
Develop functional specifications and test plans and work with development during the coding process
Perform system configuration changes
Test system functionality
Create and maintain reference, support and training documentation
Train end users
Verify solution met business needs

Bachelors degree or equivalent experience
Strong interpersonal skills and communication skills
High attention to detail
Analysis and problem solving skills
Self-starter " Eager to learn new things
Negotiation and conflict management skills.
Familiarity with Excel and Word
Knowledge of logic, databases, data flows, SQL for data analysis is a plus

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